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Red Lodge Mountain

FAQ

FREQUENTLY ASKED QUESTIONS

Like many businesses across Montana, we are facing some big changes to our operations this year.

We want to be transparent about the 2021/22 season, so you know what to expect when you’re here. If you have any questions that aren’t addressed below, please reach out.

 

GENERAL INFORMATION

Capacity may be limited on our busiest days.  Capacity will be determined by parking and the ability of guests to access their vehicles to use as their lodge.  Visit our snow report page for updates on the day of your visit and sign up for Text Alerts!

Yes.  To ensure lift ticket access to season pass and 6-tix holders, we will have a limited number of day tickets available, walk-up purchases are not guaranteed.  Buy online and in advance to ensure you can come up.

Reservations will not be required at this time. Purchase your tickets in advance to ensure the best price and availability.  Please keep tuned to our website for any changes.

No. Due to limited capacity in our lodges sack lunches will not be allowed inside.  Bag check is available Friday- Sunday 8am-4pm for you to store your gear and other items.

No.  Day lockers and bag check will be available to store your gear.  Space is limited, so treat our lodges as you would any other restaurant this season.  Seating in lodges will be assigned by a host to guests purchasing food and beverage items.

  • Bag Check will be open from 8am to 4pm, Friday through SundayGuests will be able to access their bags as many times as they want throughout the day.  Cost is $7 for the day, or $14 to include overnight storage.
  • Day-Use lockers will be available 7-days a week from 7:30am-4:30pm in the lower level of the Main Lodge. Guests will be able to access their bags as many times as they want throughout the day.  Cost is $7 for a regular bag and $10 for a large bag.  

The COVID-19 operating plan closely adheres to all guidelines set forth by Local and State health authorities, as well as the CDC.  Ways to keep guests safe this winter include:  face coverings are recommended when distancing is not possible, allowing for physical distancing, increased sanitizing, and ensuring guests and employees stay home if sick.  The safety of employees and the safety of guests are our top priority.  We will do the best job we can to provide a good experience for everyone.

We are disinfecting and sanitizing.  Equipment will be fully sanitized between each guest use, after boot try-ons, throughout the day and at the end of each day.

Face coverings are highly recommended in the Rental Shop and in line.

Go to the "Pay Here" window at the Rental Shop.  Groups and individuals will then be directed inside and guided into the rental process.

Yes, but for efficiency the fewer non-renters the better the process.

  • One parent or guardian is permitted into the Rental Shop to accompany a minor.

  • RFID - no need to take your pass or ticket out of your pocket.  Lift attendees will scan your ticket while it is in your pocket.
  • To protect other guests and staff - face coverings are highly recommended when distancing is not possible.

  • If you are feeling ill at any point during your visit, we request that you stay home or in your accommodations.
  • RLM ski patrol cannot treat COVID-19 patients, please call one of our local health authorities for recommendations and next steps.
    • Carbon County MT Public Health 406-446-9941
    • Beartooth Billings Clinic 406-446-2345
    • SCL Health 406-446-3800

Restaurant seating in the Main Lodge and Bierstube will have table time limits.  Camping out is not permitted as tables are needed for the restaurants to operate.

  • Main Lodge and the Bierstube will be open 7 days/week.
  • Midway will be open Thursday through Sunday.
  • We recommend making reservations for the Bierstube on Opentable.com
  • Main Lodge and Bierstube will have hosted seating, if a seat is unavailable you will not be allowed to enter the area.

  • The area from the bottom of the Magic Carpet to 3/4 of the way to Miami Beach will be closed to the general public. Only the Snowsports Lesson program participants will be allowed. There will be a corridor for general public to go from the Magic Carpet to the Miami Beach chairlift.
  • A ticket will be required for all guests using the Magic Carpet.  Tickets will be free.  The number of available tickets will be limited to control crowding at the Magic Carpet.
  • Face coverings are recommended.

You do need an Uphill pass or day ticket to travel uphill this season.

  • Uphill Travel permitted between the hours of 4:30pm and 9:00am.
  • Uphill Travel Pass or single use tickets are required, and must be worn in an easily visible location.
    • The Uphill Only Pass will be included with any purchase of a 2021-22 Season Pass or 6-Tix. All users will need to sign a waiver and obtain their Pass and reflective armband in person at the Ticket Office or Grizzly Peak Outdoors.
    • Uphill Only Passes ($50) and Uphill Day Tickets ($20) are available for  purchase at Grizzly Peak Outdoors and the Ticket Office during regular business hours.

Access for uphill travel (hiking-to-ski) on Red Lodge Mountain is a privilege, please be respectful of these rules and be safe. Should too many incidents occur we will have to consider suspending access during our operating season for a period of time.
Our Uphill Policy is in effect during our operating season (opening day – closing day). Outside of this time-frame, Uphill Travel is not restricted and at-your-own-risk.

 

LIFT TICKETS

Yes.  To ensure lift ticket access to season pass and 6-tix holders, we will have a limited number of day tickets available, walk-up purchases are not guaranteed.  Buy online and in advance to ensure you can come up.

Military Discounts are only available on purchases made at the ticket window to those with a valid military ID.

 

 

PARTNER RESORT & INDY PASSES

 

 

DINING & RESORT FACILITIES

No. Due to limited capacity in our lodges sack lunches will not be allowed inside.  If you need to store gear/food bag check will operate Friday-Sunday 8am-4pm.  Restaurants will be operating as restaurants and no outside food is permitted in those locations.  The outside deck seating at the Main Lodge is available for eating your brown bag lunch.

Day lockers and bag check will be available to store your gear.  Space is limited, so treat our lodges as you would any other restaurant this season.  Seating in lodges will be assigned by a host to guests purchasing food and beverage items.  Any gear/bags left in the lodge will go to Lost & Found.

  • Bag Check will be open from 8am to 4pm, Friday through SundayGuests will be able to access their bags as many times as they want throughout the day.  Cost is $7 for the day, or $14 to include overnight storage.
  • Day-Use lockers will be available 7-days a week from 8am-4:30pm in the lower level of the Main Lodge. Guests will be able to access their bags as many times as they want throughout the day.  Cost is $7 for a regular bag and $10 for a large bag.  

Unfortunately due to limited capacity if you are not dining in the restaurant you will not have access to that seating.  There will be table time limits in place for those dining.  Open seating is available in the lower level where day use lockers are located and on the outside deck area of the Main Lodge.

  • Main Lodge and the Bierstube will be open 7 days/week.
  • Midway will be open Thursday through Sunday.
  • We recommend making reservations for the Bierstube on Opentable.com
  • Main Lodge and Bierstube will have hosted seating, if a seat is unavailable you will not be allowed to enter the area.

 

 

RENTALS & REPAIRS

Go to the "Pay Here" window at the Rental Shop.  Groups and individuals will be directed inside and guided through the rental process.

Face coverings are highly recommended while in the rental line and shop.

Yes, but for efficiency the few non-renters the better the process. Please limit one parent or guardian into the Rental Shop to accompany a minor.

Rentals can be returned at the white tent outside of the Repair shop. All gear must be returned by 4:15pm to avoid extra charges.

All rental equipment is fully disinfected between guest use and fittings.

We do not rent helmets, goggles, jackets, or ski pants. These items are available for purchase in the Mountain Shop.

 

 

LESSONS

Only private lessons can be booked in advance by calling 406.446.2610

Group lessons are booked on a first-come first-served basis each day at the red Snowsports tent, located next to the ticket office. Unfortunately, we are unable to take advanced bookings at this time. These lessons fill up quickly, so we recommend arriving at least an hour before your lesson starts to ensure a spot.

All guests who are taking a lesson should go to the red lessons tent first, located next to the ticket office. From there our team will be able to set you up with a lesson, tickets and rentals (if needed).

  • The area from the bottom of the Magic Carpet to 3/4 of the way to Miami Beach will be closed to the general public. Only the Snowsports Lesson program participants will be allowed. There will be a corridor for general public to go from the Magic Carpet to the Miami Beach chairlift.
  • A ticket will be required for all guests using the Magic Carpet.  Tickets will be free.  The number of available tickets will be limited to control crowding at the Magic Carpet.
  • Face coverings are recommeded.

 

 

PARKING & CAMPING

Nope! All parking at Red Lodge Mountain is free.

Overnight camping is allowed in the farthest south-east corner of the lower parking lot. Overnight campers may receive a 5:30am wake-up call to move vehicles, in the event snow removal is necessary.

 

 

SANITATION & PREVENTING TRANSMISSION

  • If you are feeling ill at any point during your visit, we request that you stay home or in your accommodations.
  • RLM ski patrol cannot treat COVID-19 patients, please call one of our local health authorities for recommendations and next steps.
    • Carbon County MT Public Health 406-446-9941
    • Beartooth Billings Clinic 406-446-2345
    • SCL Health 406-446-3800

The COVID-19 operating plan closely adheres to all guidelines set forth by Local and State health authorities, as well as the CDC.  Ways to keep guests safe this winter include:  face coverings are recommended, allowing for physical distancing, increased sanitizing, and ensuring guests and employees stay home if sick.  The safety of employees and the safety of guests are our top priority.  We will do the best job we can to provide a good experience for everyone.

High-touch surfaces and restrooms will be frequently cleaned and disinfected with EPA-approved products that kill the COVID-19 virus.

 

 

DID WE MISS SOMETHING?

Submit your unanswered questions in the form below and someone from our team will be in touch.