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Red Lodge Mountain

FAQ

FREQUENTLY ASKED QUESTIONS

Like many businesses across Montana, we are facing some big changes to our operations this year.

We want to be transparent about the 2020/21 season, so you know what to expect when you’re here. If you have any questions that aren’t addressed below, please reach out.

 

GENERAL INFORMATION

Capacity may be limited on our busiest days.  Capacity will be determined by parking and the ability of guests to access their vehicles to use as their lodge.  Visit our snow report page for updates on the day of your visit.

Reservations will not be required at this time. Please keep tuned to our website for any changes.

  • If you arrive together please ride together.
  • To protect other guests and staff - face coverings will be required in all lift lines and while loading and unloading the lift.
  • RFID - no need to take your pass or ticket out of your pocket.  Lift attendees will scan your ticket while it is in your pocket.

No. Due to limited capacity in our lodges sack lunches will not be allowed inside.  If you bring your own food to consume, please use your car as your lodge.

Unfortunately due to limited capacity if you are not dining in the restaurant you will not have access to the lodges this season.

You do need an Uphill pass or day ticket to travel uphill this season.

  • Uphill Travel permitted between the hours of 4:30pm and 8:00am.
  • Uphill Travel Pass or single use tickets are required, and must be worn in an easily visible location.
    • The Uphill Only Pass will be included with any purchase of a 2020-21 Season Pass or 6-Tix. All users will need to sign a waiver and obtain their Pass and reflective armband in person at the Ticket Office or Grizzly Peak Outdoors.
    • Uphill Only Passes ($50) and Uphill Day Tickets ($20) are available for  purchase at Grizzly Peak Outdoors and the Ticket Office during regular business hours.

Access for uphill travel (hiking-to-ski) on Red Lodge Mountain is a privilege, please be respectful of these rules and be safe. Should too many incidents occur we will have to consider suspending access during our operating season for a period of time.
Our Uphill Policy is in effect during our operating season (opening day – closing day). Outside of this time-frame, Uphill Travel is not restricted and at-your-own-risk.

 

 

FACE MASKS

All guests ages 5 and over are required to wear a mask or facial covering.

Buffs and all normal ski masks that cover the mouth and nose will suffice as face coverings. If your ski mask is too warm to wear inside, please bring a standard mask to wear.

Buffs and all normal ski masks that cover the mouth and nose will suffice as face coverings. You can also choose to wear a clear mask, face shield, or a looser face covering (like a scarf) as long as they cover both your nose and mouth.

Face masks or coverings are required when:

  • indoors
  • in lines (both indoors and outdoors)
  •  loading and unloading chairlifts
  • on guest shuttles
  • during all ski and snowboard lessons.

We require face coverings be worn on ski area property, inside buildings, in lift lines, and whenever 6 foot physical distancing cannot be maintained.  While we understand there are those with disability related issues with face coverings, the Americans with Disability Act does not provide a blanket exemption to people with disabilities from complying with legitimate safety requirements that are necessary for safe operations. Disability-related mask issues can frequently be resolved by the use of a clear mask, a face shield, or a looser face covering rather than a cloth mask (such as a scarf).  These alternatives are considered reasonable accommodations to a face covering requirement and will be permitted for those who suffer from a disability that prevents wearing a standard face covering.  If these reasonable accommodations do not work for you, please contact us forty-eight (48) hours before you arrive.  Failure to cooperate with ski area policies regarding physical distancing and masks once at the ski area may result in a loss of ski area privileges.

 

LIFT TICKETS

Yes.  To ensure lift ticket access to season pass and 6-tix holders, we will have a limited number of day tickets available, walk-up purchases are not guaranteed.  Buy online and in advance to ensure you can come up.

Military Discounts are only available on purchases made at the ticket window to those with a valid military ID.

Due to capacity constraints, College rate tickets are not available this season.

 

 

PARTNER RESORT & INDY PASSES

Due to capacity constraints, we will need your help in planning ahead to ski with us this winter. All Partner & Indy Passholders will need to make a reservation to help us prepare for your visit, and ensure we have adequate space.  All reservations made at least 48hrs in advance are guaranteed access.

Make a Reservation

Unfortunately, due to capacity constraints, we have made the difficult decision to suspend our Midwest Ski Area Partnerships for the 2020/21 season.

 

 

DINING & RESORT FACILITIES

No. Due to limited capacity in our lodges sack lunches will not be allowed inside.  If you bring your own food to consume, please use your car as your lodge.

No.  Day lockers and bag check will be available to store your gear.  Space is limited, so treat our lodges as you would any other restaurant this season.  Seating in lodges will be assigned by a host to guests purchasing food and beverage items.

  • Bag Check will be open from 8am to 4pm, Friday through SundayGuests will be able to access their bags as many times as they want throughout the day.  Cost is $7 for the day, or $14 to include overnight storage.
  • Day-Use lockers will be available 7-days a week from 7:30am-4:30pm in the lower level of the Main Lodge. Guests will be able to access their bags as many times as they want throughout the day.  Cost is $7 for a regular bag and $10 for a large bag.  

Unfortunately due to limited capacity if you are not dining in the restaurant you will not have access to the lodges this season.

  • Midway Lodge, Main Lodge and the Bierstube will be open 7 days/week.
  • We recommend making reservations for the Bierstube on Opentable.com
  • All locations will have hosted seating, if a seat is unavailable you will not be allowed to enter the area.

 

 

RENTALS & REPAIRS

Go to the "Pay Here" window at the Rental Shop.  Groups and individuals then wait to be seated.  Once seated you will be fitted with boots and skis.

Yes, face coverings are required at all times in the Rental Shop and line.

Please do not enter the Rental Shop if you are not yourself needing rental gear.

  • One parent or guardian is permitted into the Rental Shop to accompany a minor.

Rentals can be returned at the white tent outside of the Repair shop. All gear must be returned by 4:15pm to avoid extra charges.

One person is allowed inside the Tune Shop at a time.

All rental equipment is fully disinfected between guest use and fittings. HEPA air purifiers are also in place to reduce the risk of airborne transmission of COVID-19.

We do not rent helmets, goggles, jackets, or ski pants. These items are available for purchase in the Mountain Shop

 

 

LESSONS

Only private lessons can be booked in advance by calling 406.446.2610

Group lessons are booked on a first-come first-served basis each day at the red Snowsports tent, located next to the ticket office. Unfortunately, we are unable to take advanced bookings at this time. These lessons fill up quickly, so we recommend arriving at least an hour before your lesson starts to ensure a spot.

  • Prior to all lessons, students are required to sign a Health Screening document stating that they are not experiencing symptoms.
  • Face coverings are required at all times
  • Reduced student to instructor ratios:
    • Under 7 years old – 2 participants to 1 coach
    • Over 7 years old – 4 participants to 1 coach

Due to these restricted numbers, lesson periods will fill up quickly. Be sure to arrive as early as possible to ensure a spot for you or your child.

All guests who are taking a lesson should go to the red lessons tent first, located next to the ticket office. From there our team will be able to set you up with a lesson, tickets and rentals (if needed).

  • Children must be 8 years of age or older to participate
  • Children must be able to ride the chairlift by themselves.  Coaches will not ride lifts with participants.
  • Group size will be reduced to 5 students to 1 coach. Due to reduced group sizes, sessions will be half day only.
  • Two sessions (morning/afternoon) on Saturday's, and one session (afternoon) on Sundays
    • Students will only be allowed one session total over the weekend.  This will ensure that the maximum number of students can be accommodated.
  • Training coaches will keep the same group week to week.
  • Face coverings are required during the entire session.

  • The area from the bottom of the Magic Carpet to 3/4 of the way to Miami Beach will be closed to the general public. Only the Snowsports Lesson program participants will be allowed. There will be a corridor for general public to go from the Magic Carpet to the Miami Beach chairlift.
  • A ticket will be required for all guests using the Magic Carpet.  Tickets will be free.  The number of available tickets will be limited to control crowding at the Magic Carpet.
  • Face coverings are required at all times.

 

 

PARKING & CAMPING

Nope! All parking at Red Lodge Mountain is free.

Overnight camping is allowed in the farthest south-east corner of the lower parking lot. Overnight campers may receive a 5:30am wake-up call to move vehicles, in the event snow removal is necessary.

 

 

SANITATION & PREVENTING TRANSMISSION

  • If you are feeling ill at any point during your visit, we request that you stay home or in your accommodations.
  • RLM ski patrol cannot treat COVID-19 patients, please call one of our local health authorities for recommendations and next steps.
    • Carbon County MT Public Health 406-446-9941
    • Beartooth Billings Clinic 406-446-2345
    • SCL Health 406-446-3800

The COVID-19 operating plan closely adheres to all guidelines set forth by Local and State health authorities, as well as the CDC.  Ways to keep guests safe this winter include: requiring face coverings, allowing for physical distancing, increased sanitizing, and ensuring guests and employees stay home if sick.  The safety of employees and the safety of guests are our top priority.  We will do the best job we can to provide a good experience for everyone.

  • Daily wellness checks
  • Face coverings required inside and when physical distancing cannot be maintained
  • Frequent hand washing
  • Consistent disinfecting in employee common areas and locker rooms.

High-touch surfaces and restrooms will be frequently cleaned and disinfected with EPA-approved products that kill the COVID-19 virus.

 

 

DID WE MISS SOMETHING?

Submit your unanswered questions in the form below and someone from our team will be in touch.