At Red Lodge Mountain, our employees are what make us great. We strive to let you know (and more importantly make you feel) that you are a valued part of our team, which is why we have recognition programs in place where each season we give a shout-out to those who go above and beyond.
The Double Eagle Award recognizes an individual or team who consistently delivers exceptional customer service throughout the summer season. This award honors those who make guest service a daily priority, creating positive, memorable experiences through professionalism, attentiveness, problem-solving, and genuine care. Recipients demonstrate a sustained commitment to going above and beyond in their interactions with guests, setting the standard for service across the organization. Nominations may be submitted through your supervisor. At the end of the season, a committee will review all submissions and select the recipient(s) based on consistent performance and impact.
The True Grit Award honors an operations employee who has demonstrated consistent toughness and dependability throughout the season. This award recognizes those who show up every day ready to perform, in all conditions, and who contribute meaningfully to the safety, reliability, and success of RLM’s operations. Recipients model accountability, teamwork, and resilience over the course of the entire season, not just in isolated moments. Nominations will be reviewed by a committee at season’s end, with recipient(s) selected based on sustained effort, attitude, and operational impact.
“The Grass is Always Greener” Award recognizes an employee who exudes a “Whatever it takes” attitude and has a history of dependability, enthusiasm, and teamwork. This employee has made a significant positive impact on the culture and guest experience at Red Lodge Mountain!